Kimia sabz emroz Company (Private Limited))

Warranty Terms for Different Unity Seats:
Dear Customer, Pay particular attention to the following which are an integral part of the warranty. Obviously, any failure to comply with any of the following will exclude any warranty from the Product and the Company will not accept any liability.

• You must first obtain written information about the plumbing and mounting unit from the unit after preparing the unit, and then create the necessary infrastructure so that the technician will be ready to install your physical space when you visit the technician. You should also read and use the UNIT user manual by visiting the pluskse.com Downloads section, the Persian Equipment Manual, so that you can ask any questions you may have during training.You can contact our after-sales service for guidance on how to install and install plumbing and feel free to contact our colleagues in this section.
• The place of delivery of the machine is the central warehouse door of the company and the buyer must present either himself or his legal representative to confirm the apparent health of the device (being stiff, fractured or any other defect) and delivering it to the desired location. . The cost of shipping the warehouse door is borne by the buyer.Once the infrastructure is ready for installation, the buyer should go to pluskse.com, complete the installation and warranty application form with their complete specifications in the after sales service, and submit the registration and submission information to Send the relevant unit.
• The cost of installation is free of charge and only the cost of shipping and maintenance is the responsibility of the buyer.
• The cost of installing accessories such as monitors, in-camera cameras, etc. is borne by the buyer.
• The deployment of the technician to install and operate in Tehran will be up to 48 hours and in the cities 72 hours.
• At the time of warranty, the buyer has a free annual visit to the equipment for free. If you would like to continue this service, you can visit pluskse.com and complete the equipment registration service in the after-sales service. Send the registration statement and send the information to the relevant unit.For the benefit of the consumer, further training will be provided by Skype or imo applications, in coordination with the after-sales service.
• Until the technician arrives, the device should not be returned to the device by any other person or persons, otherwise the device will be out of warranty.
• The use of standard and oil free compressors is a must;
  Contact our experts in after-sales service to find out the consequences of not using a standard compressor and oil free.
• White fabric softened with white alcohol (no disinfectant is recommended) should be used to clean the machine.
• In case of equipment failure and service needs must be trained by qualified technicians, otherwise the machine will be out of warranty at the time of warranty and in case of non warranty the company will not be responsible for it.In case of failure and need to dispatch the technician please visit pluskse.com site and fill in the after sales service request form and request the technician and send the information to the relevant unit by pressing the check box.
• Technicians will be dispatched in Tehran for a maximum of 24 hours and in cities 48 hours.
• Do not place the device in direct sunlight for longer (more than 30 minutes) separately.
• All equipment of this company has one year warranty and ten years after-sales service.

Ways to contact us:

• Telfax 87716-021 , 88608958-021 Internal 4
• Telegram: https://t.me/kimiayesabzemroz
• Whatsapp https://api.whatsapp.com/send?phone=989197563284
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.