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Autoclave Warranty Terms

kimia sabz emroz Company (Private Limited)

Warranty Terms Different Types of Autoclave:
Dear Customer, Pay particular attention to the following which are an integral part of the warranty. Obviously, any failure to comply with any of the following will exclude any warranty from the Product and the Company will not accept any liability.

  • After preparing the user manual of the autoclave user manual and the standard distilled water table, you should first read the pluskse.com Downloads section, the Persian Equipment Manual, so that you can ask any questions during the training. . You can contact the after-sales service department of the company to find out the dimensions of the Autoclave Desk Provider and follow the advice of our colleagues in this section.
  • The place of delivery of the machine is the central warehouse door of the company and the buyer must present either himself or his legal representative to confirm the apparent health of the device (being stiff, fractured or any other defect) and delivering it to the desired location. . The cost of shipping the warehouse door is borne by the buyer.
  • When ready to install the device at your desired location, the buyer should visit pluskse.com and complete the installation and warranty application form in the after-sales service and submit the registration and submission information to the relevant unit. . The technician will be deployed for 48 hours in Tehran and 72 hours in the city.
  • The cost of installation is free of charge and only the cost of transportation and accommodation is borne by the buyer.
  • At the time of warranty, the buyer is provided with a one-time annual equipment visit for free. If you would like to continue this service you can visit pluskse.com and complete the equipment sales service registration form in the after-sales service and submit the registration and sending information to the relevant unit.
  • For the benefit of the consumer, more training will be provided by Skype or imo applications, in coordination with the after-sales service.
  • Until the technician arrives, the device should not be returned to the device by any other person or persons, otherwise the device will be out of warranty.
  • White fabric softened with white alcohol (no disinfectant is recommended) should be used to clean the machine.
  • In case of equipment failure and service needs must be trained and approved by the company, otherwise the machine will be out of warranty at the time of warranty and will not be liable for any non warranty.
  • In case of malfunction and need to send technician please visit pluskse.com and fill out the malfunction notification form in the after sales service department and send it to the relevant unit by registering and sending the information.
  • Technicians will be dispatched in Tehran for a maximum of 24 hours and 48 hours in the city.
  • Do not place the device in direct sunlight for longer (more than 30 minutes) separately.
  • All equipment of this company has one year warranty and ten years after-sales service.

Ways to contact us:

  • Telfax 87716-021 , 88608958-021  Internal 4 
  • Telegram:  https://t.me/kimiayesabzemroz
  • Whatsapp : https://api.whatsapp.com/send?phone=989197563284
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Unit 2- 2nd floor- No. 10 first of Khodami st. Sheikh Baha'i sq. Tehran- Iran
  • +9821-87716--+982188608958
  • info@pluskse.com

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