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Nidel Off Warranty Terms

kimia sabz emroz Company (Private Limited)

Nidel Off Warranty Terms:
Dear Customer, Pay particular attention to the following which are an integral part of the warranty. Obviously, any failure to comply with any of the following will exclude any warranty from the Product and the Company will not accept any liability.

  • After preparing the device manual, you should read the setup manual and how to use the device by visiting the pluskse.com site, the Download section, the Persian Equipment Manual, so you can ask any questions you may have during training.
  • In Tehran, the place of delivery of the company's internal storage device is that the buyer must either self or his legal representative to confirm the apparent health of the device (being stiff, fractured or any other apparent defect) and after installation training. And how to use the product and must be delivered to pluskse.com within the next 48 hours, complete the installation and warranty application form in the after-sales service department, and submit the information to the unit by clicking the link. Submit relevant. Note that failure to submit the form at the time specified by the buyer will result in the withdrawal of the warranty and the Company will not be responsible for it.
  • For the benefit of the present consumer, more training will be provided if the user needs to be further trained through Skype or imo apps in coordination with the after-sales service unit.
  • In cities where the buyer is not physically present at the location of the company, the seller has enabled distance learning through the use of Skype or imo apps in coordination with the after-sales service unit, to improve this approach. The following steps are required.
    Step One: You should first set up the device setup manual and how to use the device by visiting the pluskse.com service section of the Persian Service Manual. Study, so that you can ask your questions during training.
    Second step: In this phase your doctor To view the device, the device must display the appearance of the device (whether it is stiff, fractured or otherwise visible) by sending a text (the device was approved .............) Approve the product, and then enter the third step.
    Third step: In this step, you will be fully trained in how to set up the machine and how to use the device visually, and then complete the task of completing the task. Confrontation with text message (hereby ..... I received all the necessary training at this stage) approves this training.
  • At the end of the training you must visit pluskse.com within the next 48 hours and complete the installation and warranty application form in the after-sales service and submit the information to the relevant unit by clicking the link. Note that failure to submit the form at the time specified by the buyer will result in the withdrawal of the warranty and the company will not be responsible for it (shipping costs are borne by the buyer.)
  • Avoid unplugging the device in unnecessary situations.
  • The correct way of removing needles after injection is to burn them for a maximum of 3 minutes and rest for 3 minutes to cool the transformer, otherwise the double pressure applied to the transformer will burn it. Warranty comes out.
  • Appearance breaks out of warranty due to loss or loss of device.
  • Be sure to use white alcohol-impregnated soft cloth (no disinfectant is recommended) to clean the machine.
  • In case of product failure and device service needs to be shipped to the company location and should not be reviewed or repaired by other people, in which case the machine will be out of warranty at the time of warranty and in case of non warranty of any kind. Will not accept responsibility.
  • Refer to pluskse.com in case of a breakdown or need for service. Complete the crash notification form in the after-sales service department and request the technician to send the registration and submission information to the relevant unit.
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  • In case of equipment failure and in need of service, trained and approved technicians should be employed otherwise the machine will be out of warranty at the time of warranty and will not be liable for any non warranty time.
  • Prevent the device from being exposed to direct sunlight for longer (more than 30 minutes).
  • All equipment of this company has one year warranty and ten years after-sales service.

Ways to Contact Us:

  • Integers 87716-021 and Inner 4 88608958-0
  • Telegram https://t.me/kimiayesabzemroz
  • WhatsApp: https://api.whatsapp.com/send?phone=989197563284
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Unit 2- 2nd floor- No. 10 first of Khodami st. Sheikh Baha'i sq. Tehran- Iran
  • +9821-87716--+982188608958
  • info@pluskse.com

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