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Suction Warranty Terms

kimia sabz emroz Company (Private Limited)

Portable surgical suction:
Dear Customer, Pay particular attention to the following which are an integral part of the warranty. Obviously, any failure to comply with any of the following will exclude the product from warranty and the Company will not accept any liability for it.

  • After preparing the device manual you should set up and read the device manual by going to pluskse.com Downloads section, Persian manual of equipment equipment and study, so you can ask any questions during training.
  • The central warehouse door delivery unit is the company and the buyer must either self or his legal representative to confirm the apparent health of the device (being stiff, fractured or any other appearance) and delivering it to the desired location. Presence (Shipping costs are borne by the buyer.)
  • The buyer should visit the pluskse.com site when ready to install the device in his / her desired location and complete the installation and warranty application form in the after-sales service department by submitting the registration and sending the information to the unit. Please submit.
  • The deployment of technicians for installation in Tehran will be up to 48 hours and in cities 72 hours.
  • The cost of installation is free and the buyer only has to pay for it.
  • At the time of warranty, the buyer is provided with a one-time annual equipment visit for free. (If you would like to continue this service you can go to pluskse.com and complete the equipment registration service in the after-sales service department and send it to the relevant unit by logging in and sending it.) < / li>
  • More consumer convenience will be provided if the user needs to be further trained through Skype or imo apps in coordination with the after-sales service unit.
  • In cities where the buyer is not physically present at the location of the company, the seller provides distance learning through the use of Skype or Uncle apps in coordination with the after-sales service unit, for the benefit of This procedure is required to perform the following steps.
    First step: You should first set up the device manual after preparing the device manual and use the device by visiting the pluskse.com service section of the Persian Equipment Manual. Prepare and study so you can ask your questions during training.
    Second step: At this stage your doctor To view the device, it must submit text to the device (whether it is concave, fracture-free or any other defect) by viewing the device (the device has been verified .............) Verify the health of the product, and then enter the third step.
    Step Three: This step teaches you how to set up the device and how to use the device visually, and then completes the training. The physician is obliged to face the text (hereinafter ..... I received all the necessary training at this stage) to approve this training.
  • At the end of the training you must visit pluskse.com within the next 48 hours and complete the installation and warranty application form in the after-sales service and submit the registration and submission information to the relevant unit. . Note that failure to submit this form at the time specified by the buyer will result in the withdrawal of the warranty and the Company will not be responsible for it. (Note the shipping cost is borne by the buyer.)
  • Avoid turning the device on in unnecessary isolation.
  • Silicone discharging fluid is autoclavable.
  • Maximum volume of fluid to discharge & It is 3 liters and liquids should be drained at the same volume
  • Avoid switching on when switching off to prevent suction motor failure.
  • Fractures of the device such as support brackets, volumetric shock absorbers, tanks, etc. are not subject to warranty, so be careful about maintaining it.
  • Be sure to use white alcohol-impregnated soft cloth (no disinfectant is recommended) to clean the machine.
  • Please visit pluskse.com in the event of a malfunction and need to dispatch a technician and complete the malfunction notification form in the after-sales service department and submit the registration and submission information to the appropriate unit by tapping.
  • In case of equipment failure and in need of service, trained and approved technicians should be employed otherwise the machine will be out of warranty at the time of warranty and the company will not accept any liability in case of non warranty.
  • Prevent the device from being exposed to direct sunlight for longer (more than 30 minutes)
  • Ways to contact us:

    • Telfax 87716-021 , 88608958-021  internal 4 
    • Telgram:  https://t.me/kimiayesabzemroz
    • Whatsapp: https://api.whatsapp.com/send?phone=989197563284
    • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Unit 2- 2nd floor- No. 10 first of Khodami st. Sheikh Baha'i sq. Tehran- Iran
  • +9821-87716--+982188608958
  • info@pluskse.com

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