Today Kimia Green Company (Private Limited)
Warranty Terms for Different Compressors:
Dear Customer, Pay particular attention to the following which are an integral part of the warranty. Obviously, any failure to comply with any of the following will exclude the product from warranty and the Company will not accept any liability for it.
- First of all, after preparing the manual for the installation, commissioning and user manual of the compressor, you should visit the pluskse.com Downloads section, the Persian Equipment Manual, so that you can ask any questions you may have during training.
- The place of delivery of the machine is the central warehouse door of the company and the buyer must present either himself or his legal representative to confirm the apparent health of the device (being stiff, fractured or any other defect) and delivering it to the desired location.
- The cost of shipping the warehouse door is borne by the buyer.
- Once the buyer is ready to install the device in their desired location, you should visit pluskse.com and complete the installation and warranty application form in the after sales service section by submitting the registration and sending information to Send the relevant unit.
- The cost of installation is free of charge and only the cost of shipping and shipping is the responsibility of the buyer.
- The deployment of the technician to install and operate in Tehran will be up to 48 hours and in the cities 72 hours.
- At the time of warranty, the buyer is provided with a one-year visit to the equipment for free. If you would like to continue this service you can visit pluskse.com and complete the equipment sales service registration form in the after-sales service and submit the registration and sending information to the relevant unit.
- For the benefit of the consumer, further training will be provided by the Skype or imo apps, in coordination with the after-sales service, if needed.
- Until the technician arrives, the device should not be returned to the device by any other person or persons, otherwise the device will be out of warranty.
- The use of standard and oil free compressors is a must, otherwise the buyer is responsible for the consequences. Contact our experts in the after-sales service to find out the technical consequences of not using a standard compressor and oil free.
- White fabric softened with white alcohol (no disinfectant is recommended) should be used to clean the machine.
- In case of equipment failure and service needs must be trained and approved by the company, otherwise the machine will be out of warranty at the time of warranty and will not be liable for any non warranty.
- In case of malfunction and need to send a technician please visit pluskse.com and fill in the malfunction notification form after requesting the technician and send the registration and sending information to the relevant unit.
- In case of equipment failure and service needs must be trained and approved by qualified technicians, otherwise the machine will be out of warranty at the time of warranty and in case of non warranty the company will not be responsible for it.
- Technicians will be dispatched in Tehran for a maximum of 24 hours and in cities 48 hours.
- Do not place the device in direct sunlight for longer (more than 30 minutes) separately.
- All equipment of this company has one year warranty and ten years after-sales service.
Ways to contact us:
- Telfax 87716-021 , 88608958-021 Internal 4
- Telegram: https://t.me/kimiayesabzemroz
- Whatsapp: https://api.whatsapp.com/send?phone=989197563284
- ٍEmail: This email address is being protected from spambots. You need JavaScript enabled to view it.
